"This is an Optus data breach, not a . Source: SBS News, FBI joins investigation into Optus data breach as hacker withdraws ransom demand, The scam targeting Australian women by preying 'on a mother's love'. Find out how to replace your Medicare card online. Optus customers hit by the breach can get a free replacement driver's licence in certain states. You're eligible for a replacement card if Optus has notified you that both the following have been accessed: Optus will tell you what information has been compromised. If your driver's licence details were compromised through the Optus data breach, you can replace your licence and have a new licence number issued. The . Affected customers will have to attend an Motor Vehicle Registry (MVR) and show their notice from Optus. Optus did not pay the demanded $1 million . call the MVR contact centre on 1300 654 628. Meanwhile the Australian Electoral Commission announced that customers caught up in the Optus data breach who replace their passport or drivers licence will not need to update their electoral enrolment. To assist VicRoads to swiftly process your request this form has transitioned to the VicRoads website . While the fee to replace a card is $42.60, Optus will return that amount into affected customers' accounts. "Only a small number of people are affected and Optus will be writing to these people by the end of this week.". Optus is contacting impacted customers directly. Those who receive this notification should attend a Department of Transport Driver and Vehicle Service Centre with a copy of their Optus breach notice, as well as a form of primary and secondary identification. "This means that, only if both the drivers licence number and the card number have been compromised, a replacement card is necessary," the ACT government says. The Northern Territory government says around 20,000 drivers in the state have had their data stolen, and all of these victims are expected to be contacted by Optus. "This request will be validated against the Optus information once available.". If you have been impacted by the Optus data breach and have come here to register your licence details for flagging and replacement, please go to the VicRoads website . she said Optus had confirmed they would be contacting customers directly in the coming days if their specific licence has been compromised. Source: SBS News, FBI joins investigation into Optus data breach as hacker withdraws ransom demand, The scam targeting Australian women by preying 'on a mother's love'. Youll receive an email once processing is complete and a new licence card will be posted to your address on file. The victim's mobile operator deactivates the original SIM card and issues a replacement SIM or ports the number to the new operator. But customers affected have been told they can call Access Canberra on 13 22 81 and leave their details. They would need your actual passport, not just your passport details, a statement on DFAT's website says. You will be issued a replacement NT driver licence card. The federal opposition wants the Albanese government to pay for customers' new passports. If Optus recommends a customer replace their licence, or a customer wishes to replace it as a precaution they can do so online, visit a Service Centre or call 13 77 88. It is potentially a very big number. Youll get a new licence card within 10 business days. In NSW, you can get a new driver's license for $29 and make Optus pay for it. Northern Territorydrivers licences include two key unique identifiers a licence number and a card number and the territorygovernment said both wererequired for licence data to be used for identity fraud. This option is only for users with a verified mySAGOV account (your account shows your registration and licence details). Customers wanting a new card need to bring various statements to their local Customer Service Centre, including Optus data breach notice, or written notification from an enforcement authority and evidence of identity. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. "If you are concerned or have been affected, you can replace your Medicare card as advised by Services Australia." The federal government is "furious" that Optus took five days to notify it about the breach of Medicare data after the cyberattack was revealed on September 22. If you've been affected by therecent Optus data breach, you may be eligible for a replacement Northern Territory (NT) driver licence card. Drivers licence numbers are among the crucial pieces of information that have been stolen by hackers - and allegedly among the data being sold on the dark web. Western Australia . your Optus data breach communication (to be sighted), or written notification from an enforcement authority such as Queensland Police Service. By getting a replacement card, any licence information taken from the data breach won't be verifiable through the DVS. Most Optus customers impacted by the Optus data breach do not need to replace their NSW driver licence because only one of the numbers on their driver licence, the licence number, has been accessed. "The standard $20 replacement fee will be waived for customers requiring a replacement licence as a result of the Optus data breach." ACT The ACT government has had little to say at the . Anyone who has been notified by Optus that their licence details were compromised should apply as soon as possible. Queenslanders who have been advised by Optus that their ID information has been compromised can get a free, new replacement by the Department of Transport and Main Roads. Optus has . Victims of the Optus cyber hack should not have to wait or pay significant amounts of fees to secure their personal information and obtain a new passport, Liberal senator James Paterson said in a statement. Victims of the Optus cyber hack should not have to wait or pay significant amounts of fees to secure their personal information and obtain a new passport, Liberal senator James Paterson said in a statement. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/optus-data-breach-how-to-replace-your-drivers-licence-passport/101482638, Get breaking news alerts directly to your phone with our app. See SA information about data breach TAS - you may replace your licence if you wish to. All customers who do this will be contacted by Access Canberra once the next steps are identified, a statement from the ACT government says. Governments will make it easy for Optus customers hurt by a data breach to get a new licence number. Victorians will also get "free" licence number replacements and the chance to flag their licence record in. According to the Tasmanian Government's website, it is unclear to what extent licence details have been compromised, but drivers can choose to have them replaced if they wish. "The Australian Passport Office (APO) has robust security controls that protect Australian passports from identity takeover, including sophisticated facial-recognition technology," the spokesperson said. updated at 5.30pm to reflect movement on licence replacement in NSW. Currently, if you choose to get a new passport, youll have to pay for it yourself. Minister for Customer Service Victor Dominello said Optus will contact customers in the coming days to confirm whether or not they need to apply for a replacement driver's licence. See TAS information about data breach Go to a Service SA centre or Service SA agent (excluding Port MacDonnell and Port Broughton) with: A new licence number will be issued immediately. like your passport number or the driver's license. Australian affected by the Optus cyber attack can get their Medicare cards replaced for free. a copy of your correspondence from Optus confirming the licence number was compromised. "The Australian Passport Office (APO) has robust security controls that protect Australian passports from identity takeover, including sophisticated facial-recognition technology," the spokesperson said. You'll have the same Medicare number that you did before, only the last digit will . Those opposite want taxpayers to pay for a problem caused by Optus and their own failures and cyber security and privacy regulation, he said. Failed candidates who refuse to concede defeat, Sydney teenager pleads guilty to Optus blackmail scam. As you will appreciate, this serious incident creates a risk that the personal information of current and former mutual customers of the Australian Passport Office (APO) and Optus will be subject to exploitation by criminals, she wrote in a letter to Optus CEO Kelly Bayer Rosmarin. "There are a further 22,000 expired Medicare card numbers [that have been] exposed [those cardholders]will also be contacted directly over the next couple of days.". As you will appreciate, this serious incident creates a risk that the personal information of current and former mutual customers of the Australian Passport Office (APO) and Optus will be subject to exploitation by criminals, she wrote in a letter to Optus CEO Kelly Bayer Rosmarin. But the federal opposition has called on the Albanese government to waive the new passport fees and expedite the processing of replacement passports. If you are concerned about your license details and have been notified by Optus that your data has been compromised, you can contact VicRoads to flag your record and request a replacement. The West Australian government is offering new driver's licences to the thousands of customers who had their details leaked in the Optus hack - and it wants the telco to foot the bill. Huge lifeline for Optus victims as government vow to replace ALL driver's licenses that were stolen in massive data breach - as the hacker sensationally apologises for the stolen information The department has asked Optus to repay the cost of new licences to the Victorian Government. "If you have been notified by Optus that a data breach may have exposed your licence details, but no fraud has taken place, Access Canberra is able to replace your licence card, but not the licence number." According to The Canberra Times, Optus has said it will cover the $42.60 replacement driver's licence fee. If youre among those customers across the country whose licence details have been exposed in the data breach, theres some good news. You will need: Evidence of identity - your current driver licence can be part of this. Optus has advised some customers may have had a range of information accessed including passport and driver licence details as a result of the data breach. We werent responsible for the data breach, DFAT says. According to the Tasmanian Government's website, it is unclear to what extent licence details have been compromised, but drivers can choose to have them replaced if they wish. Based on this, replace those and ask Optus to reimburse you. "Anyone concerned about identity fraud as a result of the Optus data breach may choose to replace their passport at any time its always possible to cancel a passport and apply for a new one.". Caught up in the Optus data breach? It will include a new driver licence number. The South Australian State Government will waive the usual replacement fee for South Australians requiring a new driver's licence as a result of the recent Optus data breach. News Today || Headlines Today Optus has advised that up to 10 million customers could be affected by last week. The company has not responded to a request to foot the bill for replacing millions of Australians' passports in the wake of its data breach. "Once you submit the form you'll be sent a confirmation email and follow-up communications, including information on how to change your licence should you wish," the website says. TIP: If you're expecting new documents to be sent to you via the post, it might be worth locking your mailbox, just to be safe. DVS checks are used by banks, financial providers and Motor Vehicle Registry (MVR) to verify a persons identity. "Optus have responded to my request that I made both in the parliament and that Senator Wong made in writing to Optus, they will cover the costs of replacing affected customers passports," he said. If you have a mySAGOV account you can now apply for a replacement driver's licence online. I was surprised to read a media release from their shadow ministers are saying Labor must provide new passports for Optus victims what that means is taxpayers should provide for that and that's not our approach, we believe that Optus should pay, not taxpayers.. The State Government will give people affected by the Optus data breach new driving licences free of charge. States have responded on how drivers can get replacement licences following the Optus data breach, while the federal government says Optus should cover costs for customers seeking to replace valid passports. While no-one will be able to travel in your name using leaked passport details,your passport number may still be used for identity theft. Passport customers affected by this breach and concerned about identity fraud may choose to replace their passports. Victorian drivers are being encouraged to report their licence has been breached to the Department of Transport. The fraudster is now able to carry out financial transactions without the victim's consent or knowledge by intercepting calls or texts, receiving one time passwords or PINs and overriding touch authentication on . she said Optus had confirmed they would be contacting customers directly in the coming days if their specific licence has been compromised. The breach appears to have originated overseas, local media reported. You will be issued a replacement NT driver licence card. Breach notices for impacted customers will need to be presented when obtaining a new licence and fees will be waived by the Northern Territory government. Be alert for scams referencing the Optus data breach. The NSW state government has changed its stance on re-issuing identity documents in the wake of the huge Optus data breach. If you have a digital licence, you can get an interim card number issued instantly via the Service NSW app. Drivers caught up in the Optus hack can now update their licences without proving fraud has been committed. ACT licences have two identification numbers a licence number and a card number with both needed to verify identity.
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